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| | | | Kaynak: http://www.peppersandrogersgroup.com10-23-2015 04:05:30 |  It's important for companies to build relationships with customers. Not just relationships, but trusted relationships. Because if a customer doesn't trust that your organization is doing what is in their best interests, they're not going to remain a customer for very long....
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| | | | Kaynak: Diginomica Ekleyen: Bekir Yunusoğlu 12-26-2015 00:54:01 |  "One of the worst things that can happen is to appoint a Chief Digital Officer (CDO) and make it their job, like with a customer service officer and saying customer service is your job"...
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